Frequently Asked Questions – Hermann’s Jazz Club
For inquiries about Hermann’s Upstairs please visit the Hermann’s Upstairs website https://hermannsupstairs.com/faqs
About Hermann’s Jazz Club
Who are we?
Hermann’s Jazz Club is the oldest continuously running jazz club in Canada. This iconic venue has operated over 40 years, bringing world class jazz and other music genres to audiences in an intimate venue. HJC is operated by the Arts on View Society, a nonprofit society. All revenue from shows and donations help us to continue to bring world class entertainment to Victoria citizens and visitors. We strive to support both local and touring musicians and performers. We also work with local arts and music organizations and societies to partner in the presentation of shows.
Where is Hermann’s Jazz Club located?
Hermann’s Jazz Club is located at 753 View Street in Victoria, British Columbia near the corner of Blanshard and View Streets.
When are Hermann’s Jazz Club operating hours?
Hermann’s is normally closed on Mondays. We are generally open Wednesday to Saturday evenings and some Saturday and Sunday matinees. See our calendar for specific hours for shows. https://hermannsjazz.com/upcoming
How many seats does Hermann’s Jazz Club have?
Hermann’s capacity is 135, not including performers and staff. Every person admitted has an assigned seat. Please note: Hermann's Upstairs does not have assigned seating.
Is the club wheelchair accessible?
Yes, Herman’s Jazz club is at street level with a small ramp to the door. We also have an accessible washroom. If you have specific accessibility needs, please indicate your needs in the notes section when booking your reservation. Please note: Hermann's Upstairs is not wheelchair accessible.
Are children allowed in the club?
Yes, Hermann’s is an all ages venue. Children are welcome at Hermann’s.
Where can I park my vehicle?
There is free street parking daily after 6 pm. The View Street Parkade is steps away and is free after 6 pm and on Sundays. It remains open 24 hours a day.
I am an out of town visitor. Where can I stay?
We are pleased that the Hotel Rialto is now offering a YYJARTS rate in partnership with Arts on View Society for touring artists and show attendees. Artists and attendees can reach out to Michelle directly at firstname.lastname@example.org to receive a 30% discount on room rates. Hotel Rialto is a 4 Star boutique hotel located at 653 Pandora Avenue, a six minute walk from our club.
Is smoking permitted at the club?
No. In 1996, the Capital Regional District passed a bylaw restricting smoking of cigarettes, pipes, cigars and now ecigarettes in public places. This bylaw applies to Hermann’s as it does to all clubs. Smoking is not permitted in the club or within 4 metres of the entrance of the club.
Show/Event Tickets and Reservations
How do I purchase a ticket/reservation to attend a show or event at Hermann’s Jazz Club?
Our website https://hermannsjazz.com/upcoming has information about all our shows including price, show times and other details. Hermann’s Jazz Club does not provide physical tickets and we do not have a box office. You can book a tickets to the show by accessing the on line booking system. Payment accepted for tickets includes Paypal, Visa or Mastercard. Tickets can not be purchased by phone. We also accept walk-ins on the night of a show, provided it is not sold out.
In addition to the ticket price, we are also required to charge tax. Also, there is a ticket surcharge of $3.50 per ticket. This surcharge helps us offset costs of our ticket and reservation system and is charged whether the ticket is purchased in advance or at the door.
Do you have a dance floor?
Not at this time. Hermann’s Jazz Club is a listening venue. Hermann’s Upstairs does have a dance floor. See https://hermannsupstairs.com/upcoming for information on shows at Hermann’s Upstairs.
Can I reserve a specific table?
We will make every effort to try and accommodate requests. You can also combine your party with another table. Please indicate your table request in the Notes section when purchasing a ticket and reserving a table through our online system.
What is your policy on refunds?
We only give refunds for extreme illness, or under very special circumstances. 24 hours notice is required.
What hours is food service available at Hermann’s Jazz Club?
If you are planning on having dinner before an evening show, please arrive between 5:30 and 6:30 pm. A limited menu is also available after the show starts and at some matinees.
What is on the menu?
Please see our menu page. https://hermannsjazz.com/menu
Can I bring my own wine?
Yes. The wine must be store bought (no home brews) and given to your server immediately for corking. There is a $20 corking fee. You may take home unfinished bottles of wine once the server recorks it.
I am a musician. How can I get booked to perform at Hermann’s Jazz club?
Please contact us at email@example.com You should include information about your act, links to your website and/or electronic press kit and audio or video recordings.
Can the club be rented for a private function?
Yes. Please contact us at firstname.lastname@example.org to discuss your needs.
We started livestreaming our shows in March 2020 when Covid forced us to temporarily shut down. The livestream started with a few cell phone cameras and steadily grew in production quality. Today we are proud to say that we have state of the art livestream equipment and have provided over $200,000 in donations to our artists. Our livestream is a means to supplement our ticket revenue and is a portal to our venue for those who cannot attend in person. You can view new and past livestreams on our Youtube channel at: https://www.youtube.com/watch?v=7oU44S_xqHw
Becoming a Subscriber
How do I subscribe to your email list?
You can subscribe to our email list by going to our contact page https://hermannsjazz.com/contact and entering your email address. We will not share, rent or sell our email list with any other organizations and individuals.
Supporting Hermann’s Jazz Club
How can I support Hermann’s Jazz Club and the Arts on View Society or become a donor?
Please see the Arts on View society donation page at https://artsonview.ca/donate/ to support Hermann’s Jazz Club directly or to donate to a particular artist’s show.
How do I volunteer for Hermann’s Jazz Club?
As a nonprofit society, volunteer support is key to the success of our organization and volunteers are valued members of our team. If you would like to volunteer, please contact us email@example.com